Permanently lost passwords

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Weeks ago I mentioned the problems Scheneizel has with accessing BA. She forgot her password and in spite of her efforts has been unable to enter. I was waiting and hoping someone could help her but nothing happened.

I have decided to do something about it myself. I value her membership very much and I am sure, I am not the only one. I think I found the ideal solution. I cancelled her account she can't use. I left a message on her VM page, explaining the situation. Cancelling it means banning and it was important to me not to leave a wrong impression. I informed Scheneizel that she can now open a new account without having a dual one.

If she comes back, I suggested Scheneizel2. I hope she does. :)

Has anybody else the same problem? Me personally I can't check for dual accounts. My technical background is not good enough for that. If you have an old account you can't access and opened a new one, please let me know and I will cancel the old account.
 
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Thank you :) I am pretty sure Scheneizel tried this as well but it is good that you added this option here. Anybody who lost his or her password should try the link first before other options are considered.
 
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